Highly competent technical staff and students are available on a short, mid, and long-term basis to provide dedicated support for departmental and external funded research. RCC staff and students can quickly advance the technical portions of sponsored research, because they are already familiar with local and regional computing and data storage infrastructure.
RCC staff provide no-charge assistance writing grant proposals (e.g., facilities statements, budget justifications, etc.) and recommend appropriate hardware, software, and staffing requirements to support computational and data intensive research. In addition, RCC staff purchase, install, and maintain general access computing, storage, and software systems.
RCC offers both free and paid support and assistance for your research objectives. While individual needs and categories are generally assessed on a case-by-case basis, we generally follow these guidelines to determine the difference between free and paid service levels. If you have any questions about support and consulting assistance, please contact RCC support (firstname.lastname@example.org).
Guidelines for Free Services
Individual needs are generally assessed on a case-by-case basis, however, free services generally follow these guidelines:
- Advice on modifying pre-existing codes and workflows to work efficiently on HPC systems
- Assistance with setting up RCC System Accounts
- Assistance with getting up and running on HPC using SLURM, Open OnDemand and the terminal
- Providing simple tips, pointers and links to documentation and tutorials to assist with learning
- Providing RCC Workshops offered periodically for broad audiences
- Assistance with, and advice on, writing simple data acquisition and cleaning scripts
Guidelines for Paid Services
Paid Consulting is $55.00 per hour. If you are interested in paid consulting, please submit a support ticket to (email@example.com) to set up a consultation meeting. Once again, individual needs are generally assessed on a case-by-case basis, however, paid services generally follow these guidelines:
- Substantial reworking, refactoring and rewriting of code
- Improving or repairing non-functional code
- Writing software from scratch
- Anything above and beyond the free services guidelines above