Coronavirus: RCC staff working remotely, but otherwise mostly business-as-usual

RCC staff will follow the guidance by FSU leadership and work remotely. What does that mean for you?
  • We will work on existing and future requests for software.
  • We will still handle issues you may have with running your jobs on our cluster; we will continue to respond to support requests sent to us via support@rcc.fsu.edu.
  • The Sliger data-center will stay fully operational, and we will continue to monitor electrical and HVAC systems.
However,
  • We will not be able to help you in-person with software of job scheduler issues.
  • There may be delay when nodes need physical assistance; for example, with a hardware failure.
  • On-boarding of new colocation customers will be put on-hold.
More updates will follow.